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Help Center

Help Center


The current schedule and price are listed on the specific trip's page on our website.

For those who have never been to St. Petersburg, we recommend beginning their acquaintance with the city with the general sightseeing tour. If you are planning to spend a few days in the city, then pay attention to the excursions to St. Petersburg's suburbs. Our customer's support always helps you to plan your excursions if you contact them by email order@busguide.ru.

  • guaranteed seats. When you buy tickets on the site, you are guaranteed to reserve seats for an excursion. This is an important advantage, especially during the high season and holidays, when there is a higher probability of sold-out;
  • time saving. The process of the online booking takes a few minutes. You don't need to go somewhere to buy the tickets in advance and wait in the queue.
Yes, the price for each category is indicated on the excursion's page. When boarding a bus, it is necessary to have documents confirming your benefit.
Reservation and payment on the website is carried out online.

  • go to the page of the excursion you like;
  • click «Select date»;
  • choose a date and time of departure, category and number of people;
  • enter your contact information: full name, mobile phone number and e-mail;
  • choose a payment method (no commission is charged);
  • click «Go to payment».

When paying with a bank card, you'll be transferred to the payment. You can pay for an order with a card of any bank through a secured connection there.

After the payment you'll receive the ticket, indicating the date, time, place of departure and number of people, by email.
On our site, the following payment methods are available:
  • Bank card.
  • E-wallet Yandex.Money.
  • check the «spam» folder in the email, the ticket could get there;
  • you might have made a type in the email address when booking. You can write a request to order@busguide.ru and we will send a ticket to your correct email.
Find out the place of departure / arrival on the site in the description of each excursion. Also, the place of departure / arrival will be indicated in your ticket, which you'll receive by email after the payment.
Please, be in place in advance, 15 minutes before the departure.

Your journey takes place on a comfortable, modern and safe tourist-class bus with large panoramic windows and soft comfortable seats with seat belts. All the necessary licenses are available.

The ticket doesn't indicate a seat. When boarding for an excursion, you can take any seats in the bus.
If it is not mentioned on the excursion's page, then no.